We Are Market Basket


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Winner of the 800-CEO-READ award for best general business book of the year! Forbes’s 15 Best Business Books of 2015 What if a company were so treasured and trusted that people literally took to the streets—by the thousands—to save it? That company is Market Basket, a popular New England supermarket chain. After long-time CEO Arthur T. Demoulas was ousted by his cousin Arthur S. Demoulas, the company's managers and rank-and-file workers struck back. Risking their own livelihoods to restore the job of their beloved boss they walked out, but they didn't walk far. At huge protest rallies, they were joined by loyal customers—leaving stores empty. Suppliers and vendors stopped deliveries—rendering shelves bare. Politicians were forced to take sides. The national media and experts were stunned by the unprecedented defense of an executive. All openly challenged the Market Basket board of directors to make things right. And, in the end, they prevailed. With its arresting firsthand accounts from the streets and executive suites, We Are Market Basket is as inspiring as it is instructive. What is it about Market Basket and its leader that provokes such ferocious loyalty? How does a company spread across three states maintain a culture that embraces everyone—from cashier to customer—as family? Can a company really become an industry leader by prioritizing stakeholders over shareholders? Set against a backdrop of bad blood and corporate greed, We Are Market Basket is, above all, a page-turner that chronicles the epic rise, fall, and redemption of this iconic and uniquely American company. Note: There are links to media content within the text of this EBook which may not work on all reading devices.

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Author by Daniel Korschun
Genre eBook Business & Economics
Read Book 256
ISBN Number 9780814436684

We Are Market Basket


Available: macOS, Windows, Android, Tablet

Winner of the 800-CEO-READ award for best general business book of the year! Forbes's 15 Best Business Books of 2015 What if a company were so treasured and trusted that people literally took to the streets-by the thousands-to save it? That company is Market Basket, a popular New England supermarket chain. After long-time CEO Arthur T. Demoulas was ousted by his cousin Arthur S. Demoulas, the company's managers and rank-and-file workers struck back. Risking their own livelihoods to restore the job of their beloved boss they walked out, but they didn't walk far. At huge protest rallies, they were joined by loyal customers-leaving stores empty. Suppliers and vendors stopped deliveries-rendering shelves bare. Politicians were forced to take sides. The national media and experts were stunned by the unprecedented defense of an executive. All openly challenged the Market Basket board of directors to make things right. And, in the end, they prevailed. With its arresting firsthand accounts from the streets and executive suites, We Are Market Basket is as inspiring as it is instructive. What is it about Market Basket and its leader that provokes such ferocious loyalty? How does a company spread across three states maintain a culture that embraces everyone-from cashier to customer-as family? Can a company really become an industry leader by prioritizing stakeholders over shareholders? Set against a backdrop of bad blood and corporate greed, We Are Market Basket is, above all, a page-turner that chronicles the epic rise, fall, and redemption of this iconic and uniquely American company. Note: There are links to media content within the text of this EBook which may not work on all reading devices.

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Author by Daniel Korschun
Genre eBook Business enterprises
Read Book 256
ISBN Number OCLC:1103593988

Ring On Deli


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Every day's more or less the same at Bounty Bag's deli, and that's just how Ray Markham likes it. But when Ray's store erupts in protest, he's forced to take a side. RING ON DELI: A novel about supermarkets and democracy.

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Author by Eric Giroux
Genre eBook Fiction
Read Book 290
ISBN Number 1734224002

Database Marketing


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Database marketing is at the crossroads of technology, business strategy, and customer relationship management. Enabled by sophisticated information and communication systems, today’s organizations have the capacity to analyze customer data to inform and enhance every facet of the enterprise—from branding and promotion campaigns to supply chain management to employee training to new product development. Based on decades of collective research, teaching, and application in the field, the authors present the most comprehensive treatment to date of database marketing, integrating theory and practice. Presenting rigorous models, methodologies, and techniques (including data collection, field testing, and predictive modeling), and illustrating them through dozens of examples, the authors cover the full spectrum of principles and topics related to database marketing. "This is an excellent in-depth overview of both well-known and very recent topics in customer management models. It is an absolute must for marketers who want to enrich their knowledge on customer analytics." (Peter C. Verhoef, Professor of Marketing, Faculty of Economics and Business, University of Groningen) "A marvelous combination of relevance and sophisticated yet understandable analytical material. It should be a standard reference in the area for many years." (Don Lehmann, George E. Warren Professor of Business, Columbia Business School) "The title tells a lot about the book's approach—though the cover reads, "database," the content is mostly about customers and that's where the real-world action is. Most enjoyable is the comprehensive story – in case after case – which clearly explains what the analysis and concepts really mean. This is an essential read for those interested in database marketing, customer relationship management and customer optimization." (Richard Hochhauser, President and CEO, Harte-Hanks, Inc.) "In this tour de force of careful scholarship, the authors canvass the ever expanding literature on database marketing. This book will become an invaluable reference or text for anyone practicing, researching, teaching or studying the subject." (Edward C. Malthouse, Theodore R. and Annie Laurie Sills Associate Professor of Integrated Marketing Communications, Northwestern University)

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Author by Robert C. Blattberg
Genre eBook Business & Economics
Read Book 872
ISBN Number 9780387725796

Can You Hear Me


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A Washington Post Bestseller Hello? Are you there? Can you hear me? Communicating virtually is cool, useful, and ubiquitous. But whenever there's a glitch with the technology or a message is unclear, we're reminded that the quality of human connection we experience in many forms of virtual communication is awful. We've all felt disconnected and bored in a video conference, frustrated that we're not getting through on the phone, or upset when our email is badly misinterpreted. The truth is, virtual communication breeds misunderstanding because it deprives us of the emotional knowledge that helps us understand context. How can we fix this? In this powerful, practical book, communication expert Nick Morgan outlines five big problems with communication in the virtual world--lack of feedback, lack of empathy, lack of control, lack of emotion, and lack of connection and commitment--sharply highlighting what is lost in our accelerating shift to a more virtual world. And he provides a clear path forward for helping us connect better with others. Morgan argues that while virtual communication will never be as rich or intuitive as a face-to-face meeting, recent research suggests that what will help--and what we need to learn--is to consciously deliver a whole set of cues, both verbal and nonverbal, that we used to deliver unconsciously in the pre-virtual era. He explains and guides us through this important process, providing rules for virtual feedback, an empathy assessment and virtual temperature check, tips for creating trust in a virtual context, and advice for specific digital channels such as email and text, the conference call, Skype, and more. Whether you're an entrepreneur, an independent professional, or a manager in an organization that has more than one office or customers who aren't nearby, Can You Hear Me? is your essential communications manual for twenty-first-century work.

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Author by Nick Morgan
Genre eBook Business & Economics
Read Book 288
ISBN Number 9781633694453

Illegit


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Finding My Identity My story of how DNA proved my legacy My life story - The journey that led me to prove my legacy through DNA analysis. Everyone has a story. It takes courage to tell it. By writing this book I hope I can help one of many survive what I lived by telling my own experiences. I hope to help others realize they do have an identity and they need to be responsible for it.

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Author by George A. DeMoulas
Genre eBook Biography & Autobiography
Read Book 108
ISBN Number 9781496933294

Computer Aided Systems Theory Eurocast 2011


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The two-volume proceedings, LNCS 6927 and LNCS 6928, constitute the papers presented at the 13th International Conference on Computer Aided Systems Theory, EUROCAST 2011, held in February 2011 in Las Palmas de Gran Canaria, Spain. The total of 160 papers presented were carefully reviewed and selected for inclusion in the books. The contributions are organized in topical sections on concepts and formal tools; software applications; computation and simulation in modelling biological systems; intelligent information processing; heurist problem solving; computer aided systems optimization; model-based system design, simulation, and verification; computer vision and image processing; modelling and control of mechatronic systems; biomimetic software systems; computer-based methods for clinical and academic medicine; modeling and design of complex digital systems; mobile and autonomous transportation systems; traffic behaviour, modelling and optimization; mobile computing platforms and technologies; and engineering systems applications.

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Author by Roberto Moreno Díaz
Genre eBook Computers
Read Book 637
ISBN Number 9783642275791

Paris In A Basket


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With more than 400 photographs, a selection of over 60 of the vendors' best recipes, colorful portraits, and anecdotes about the markets' history, the authors bring to life the distinct character of each of the city's 20 arrondissements.

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Author by Nicolle Aimee Meyer
Genre eBook Gardening
Read Book 351
ISBN Number UVA:X004439183

What Would Buddha Do At Work


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Shares strategies for success in business and personal life, discussing how to incorporate Buddhist insights into making career choices, solving problems, interacting with others, and dealing with organizational concerns.

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Author by Franz Metcalf
Genre eBook Business & Economics
Read Book 170
ISBN Number 1569753008

Applied Spatial Statistics And Econometrics


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This textbook is a comprehensive introduction to applied spatial data analysis using R. Each chapter walks the reader through a different method, explaining how to interpret the results and what conclusions can be drawn. The author team showcases key topics, including unsupervised learning, causal inference, spatial weight matrices, spatial econometrics, heterogeneity and bootstrapping. It is accompanied by a suite of data and R code on Github to help readers practise techniques via replication and exercises. This text will be a valuable resource for advanced students of econometrics, spatial planning and regional science. It will also be suitable for researchers and data scientists working with spatial data.

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Author by Katarzyna Kopczewska
Genre eBook Business & Economics
Read Book 594
ISBN Number 9781000079784